Operations Controller jobs in Hamburg

JMC Aviation are working with a business jet operating partner based in Hamburg, looking to recruit a new OCC Duty Manager to join their team.

This global aviation company specializes in providing premium, private jet services to clients around the world. The service emphasizes flexibility, allowing customers to book flights with short notice to nearly any destination, while also providing access to a dedicated crew and personalized in-flight experiences. With a commitment to safety, efficiency, and unparalleled customer service, the company is a leader in the private aviation industry.

This is a Permanent Position based in Hamburg.

Working various shifts, days and nights.

• Competitive Salary
• Shift Allowance (Sundays/Evenings/Public Holidays)
• Travel Benefits
• Social Events (Summer/Christmas parties etc)
• Office perks
• Free lunch (Mon - Thurs)
• Discounted public transport
• Discounts on selected retail businesses
• Many more!

The Duty Manager will be the central decision makers coordinating the efforts of Operations, Flight Support, Client Service, Crew Planning and Maintenance Operations Control to ensure the smooth and efficient running of all flights, placing the customer at the centre of all decisions.

• Ensuring the tactical team remains effective throughout the shift through delegation of taskings and the balancing of workload
• Coordinating the response to daily issues (AOGs, delays, Wx)
• Working with Client Services, and other commercial teams to coordinate service recoveries
• Keeping oversight of all high profile and demo flights
• Working with the flight operations management team ensuring all operations are conducted within the scope of the operation specifications
• Working with, and giving direction to all functions within the operations arena to ensure the fleet is always optimised and operating in the most efficient manner while taking into consideration aircraft availability, maintenance schedule, operational restrictions, and customer preferences as well as crew welfare

Skills and experience required.

In order to be succe

• Proven experience in a key management/supervisory role
• A demonstrated ability to make sound decisions under pressure
• Excellent people and communication skills
• Previous experience in managing large teams in a fast paced environment
• A natural problem solver
• An excellent track record in their respective field of expertise and demonstrate ability to gain competence across all departments during the training phase
• Right to live and work in the EU

If you think this is the role for you and you have the necessary skills and attributes, please apply today or contact JMC Aviation for more details.

Please note that due to the high level of applicants we will only be contacting shortlisted candidates regarding this role.

For this opportunity JMC Aviation Ltd is acting as an employment agency.